Wednesday, June 13 • 2:00pm - 2:45pm
8 Common Customer Retention & Loyalty Mistakes

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Limited Capacity seats available

In this session you will learn the Eight Common Customer Retention and Loyalty mistakes along with:
  • Why understanding your customer's lifecycle is important?
  • Difference between B2B / B2C and why it matters?
  • How much does it cost to land a customer?
  • What’s the value in retaining a customer?
  • Engaging conversation with colleagues to learn from each other

avatar for Karen Posey

Karen Posey

Managing Partner, KP Strategies
I specialize in helping CEO's and their Executive Teams drive growth, retention, loyalty and sustainability.

Wednesday June 13, 2018 2:00pm - 2:45pm
Connect Stage at The Steam Plant Basecamp 617 E 3rd St, Dayton, OH 45402

Attendees (54)